Privacy Policy

Last updated: 13 September 2026

Who is responsible

Othivo is operated by Your Healing Artist Limited, who is responsible for the personal information processed to run this service. Contact: [email protected].

Othivo is a video preparation and publishing workspace for independent creators and small teams. This notice covers the website, connected TikTok accounts, video transfers and support requests. It is separate from TikTok’s Privacy Policy.

What we process and why

• Local preparation: the file you select, its preview and caption remain in your browser until you confirm a transfer. Downloading your caption does not upload it to Othivo.
• Account connection: TikTok provides an account identifier, the basic display information allowed by your permission, authorization tokens and granted scopes. We use these to identify your connected account and act only within its permissions. We do not receive your TikTok password.
• Posting choices: current audience options, interaction restrictions and the allowed video duration are requested from TikTok so you can make supported choices. We process your selected caption, audience, disclosures and interaction settings to carry out a confirmed post.
• Video transfer: after confirmation, your video is temporarily stored on the service so TikTok can retrieve it through an unguessable, expiring media link. Anyone with that link could retrieve the file until it expires; it is not listed publicly.
• Delivery records: an account-linked transfer identifier, time, destination mode and status are retained to show the outcome and reduce duplicate submissions. Captions are passed to TikTok rather than saved in a caption library.
• Website operation and support: essential session information and short-lived request-rate information protect the service. Hosting, security and email providers may process connection information such as IP addresses. If you contact us, we process your message and contact details to respond.

Our reasons for processing

We process account and content information to provide the service you request under our Terms. We rely on our legitimate interests in keeping accounts separate, securing the service, preventing abuse and resolving delivery problems for the associated security processing. We may also process information to meet legal obligations or deal with legal claims. Where processing requires consent, you can withdraw it without affecting earlier lawful processing.

You are not legally required to connect TikTok or provide a video. Without the required account permissions and content, Othivo cannot carry out a TikTok transfer; local preparation remains available.

Who receives information

TikTok receives the content and supported settings you explicitly send, and handles published posts under its own rules. Infrastructure and email providers process information needed to host, secure and support Othivo. We may disclose information when legally required or necessary to protect people, accounts or legal rights. We do not sell personal information, run advertising profiles, or collect follower lists, comments or audience analytics through this integration.

Service providers and TikTok may process information outside your country. Where Othivo transfers personal information internationally, the operator must use the safeguards required by applicable law. Contact us for information about the providers, locations and safeguards used for your data.

Retention and deletion

• Temporary video files are removed when Othivo observes a completed transfer or a definitive failure. Unfinished transfers expire after 24 hours and their files are removed by automated cleanup.
• Posting records are retained for up to 30 days. Account tokens and display information are removed when you disconnect and delete your data, or after 30 days without account activity.
• The essential session cookie expires after seven days. Signing out removes the current session; it does not revoke your TikTok authorization.
• Support correspondence is retained as needed to resolve your request and document its resolution, or to meet an applicable legal obligation. You can request deletion.
• Videos already sent to TikTok must be managed in TikTok. Removing Othivo’s copy does not delete a TikTok post.

Use Disconnect & delete data in the workspace to remove Othivo’s account data and request token revocation. You can also revoke access in TikTok’s app-permissions settings. If TikTok cannot confirm revocation, the workspace tells you to complete it there. Email us if you cannot access the workspace.

Cookies and security

Othivo uses an essential, HTTP-only session cookie to keep your account connection and protect requests. The application does not add advertising or analytics cookies. Account tokens are encrypted at rest; HTTPS protects hosted transfers. Access to another creator’s transfers requires that creator’s authenticated session. No system can guarantee absolute security.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, an export of your personal information, or object to processing based on legitimate interests. Contact the email above; we may need to verify that the request relates to your account. We do not make decisions with legal or similarly significant effects through automated profiling.

You may complain to your local data-protection authority. In the UK, you can contact the Information Commissioner’s Office.

Age and updates

Othivo is intended for adults aged 18 or over. If you believe a child has supplied personal information, contact us so we can investigate and remove it where appropriate. We will update this notice when the service or its data handling changes and identify the revision date here.